Valuing public sector outputs

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Book abstract: How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). It advances both theory and practice, beyond traditional public administration and 'new public management', by considering the interrelationships between governance and public management.

Original languageEnglish
Title of host publicationManaging to Improve Public Services
Place of PublicationCambridge
PublisherCambridge University Press
ISBN (Print)9780521866415
Publication statusPublished - 1 Jan 2008

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Keywords

  • economics
  • public sector

Cite this

Baker, R. M., Mason, H., Donaldson, C., & Jones-Lee, M. (2008). Valuing public sector outputs. In Managing to Improve Public Services Cambridge University Press.