Validation of Davenport’s classification structure of knowledge-intensive processes

Anoush Margaryan; Colin Milligan; Allison Littlejohn

doi:10.1108/13673271111151965

Validation of Davenport’s classification structure of knowledge-intensive processes

Anoush Margaryan, Colin Milligan, Allison Littlejohn

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15 Citations (Scopus)

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Abstract

This study tests the validity of a knowledge work typology proposed by Davenport. Although this typology has been referenced extensively in the literature, it does not appear to have been empirically validated. The typology was tested through a questionnaire survey amongst knowledge workers (n=459) in a multinational company. A Principal Component Analysis (PCA) was applied to determine the knowledge work groupings arising from the survey.

Original language	English
Pages (from-to)	564-581
Number of pages	18
Journal	Journal of Knowledge Management
Volume	15
Issue number	4
DOIs	https://doi.org/10.1108/13673271111151965
Publication status	Published - Jan 2011

Keywords

Davenport
knowledge management
classification structure
knowledge processes

Documents and Links

10.1108/13673271111151965

Margaryan, A et al (2011) Journal of Knowledge Management article
This is the author final version of an article published in Journal of Knowledge Management (2011) by Emerald. The publisher version of the article can be accessed via the DOI link below. Copyright © Emerald Group Publishing Limited
Author accepted manuscript, 320 KB

Cite this

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AB - This study tests the validity of a knowledge work typology proposed by Davenport. Although this typology has been referenced extensively in the literature, it does not appear to have been empirically validated. The typology was tested through a questionnaire survey amongst knowledge workers (n=459) in a multinational company. A Principal Component Analysis (PCA) was applied to determine the knowledge work groupings arising from the survey.

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KW - knowledge processes

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Validation of Davenport’s classification structure of knowledge-intensive processes

Abstract

Keywords

Documents and Links

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