Trends in government e-authentication: policy and practice

Michael Just, Karen Renaud

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Government engagement of its citizens through digital channels offers the potential for efficiencies and savings, while at the same time allowing the government to reach out to constituents in novel ways. Yet such endeavours must be undertaken with care, especially with personalised service delivery, which requires effective management of security and privacy. Proper authentication and management of identity are key related factors. In this chapter, the authors examine government use and adoption of e-authentication and identity management technologies in order to securely interact with citizens. They first provide some background in which the state-of-the-art for protecting and managing identities is reviewed in terms of the various methods studied in academia and marketed by industry. The chapter then describes the degree to which these methods have been, and continue to be, used in the e-government initiatives of several developed countries. Finally, the authors consider the lessons learned, and how they might be applied to similar initiatives in developing countries.
    Original languageEnglish
    Title of host publicationHandbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks
    PublisherIGI Global
    Number of pages14
    ISBN (Electronic)9781466603257
    ISBN (Print)9781466603240
    DOIs
    Publication statusPublished - 2012

    Keywords

    • government
    • e-authentication
    • policy

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  • Cite this

    Just, M., & Renaud, K. (2012). Trends in government e-authentication: policy and practice. In Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks IGI Global. https://doi.org/10.4018/978-1-4666-0324-0.ch034