Tourism training in developing countries: a commercial solution to training needs

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Abstract

This chapter examines the area of human resource development, particularly vocational training, in the context of developing economies. In both of the countries examined (Fiji and South Africa) tourism had been identified as a critical aspect of economic development. Accordingly, the need for trained labour in the growing hospitality and tourism industries has become a concern for government. As education budgets are rarely adequate to suffice fundamental needs, this chapter considers two planned approaches hat focus on the creation of a hotel school environment. The hotel schools considered in both cases utilize the environment of an operating hotel to generate revenue to sustain training, and provide a realistic work environment. Such a development option was seen as equally valid by national government and development agencies in both contexts and the planning models merit further application.
Original languageEnglish
Title of host publicationHuman Resource Management: International Perspectives in Hospitality and Tourism
EditorsNorma D'Annunzio-Green, Gillian Maxwell, Sandra Watson
PublisherContinuum International Publishing Group
Pages146-155
Number of pages10
ISBN (Print)9780826468246
Publication statusPublished - Feb 2004

Keywords

  • human resource development
  • training needs
  • Fiji
  • South Africa
  • developing countries
  • tourism industry
  • hotel schools

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