ICTs, disruptive forces and the production paradox in tourism: Present and future issues in the Visitor Attraction sector

Translated title of the contribution: TIC, fuerzas disruptivas y la paradoja de producción en turismo: Temas presentes y futuros en el sector de atracción

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    Abstract

    Visitor Attractions (VAs) represent a fundamental
    element of the tourism landscape. The
    emergence and integration of Information and
    Communication Technologies (ICTs) in VAs have
    not only impacted the modus operandi of
    individual operators but also transformed how the
    entire sector is distributed and its product
    consumed. However, the ICT contribution to the
    sector remains blurred as a concept, which
    hinders both practical and theoretical
    implications. This essay analyses the most current
    literature to illustrate the impact of ICTs in VAs by
    introducing the concept of ICT productivity
    paradox in tourism and sheds light on current
    related trends. This is followed by a brief discussion
    which lays out future technological implications
    for the sector. The essay further draws attention to
    the great need for research to inform Visitor
    Attractions researchers and managers.
    Translated title of the contributionTIC, fuerzas disruptivas y la paradoja de producción en turismo: Temas presentes y futuros en el sector de atracción
    Original languageMultiple languages
    Title of host publicationColección Mundo Digital
    PublisherUniversidad de Alicante
    Pages113-121
    Number of pages9
    Volume10
    ISBN (Print)9788461793884
    DOIs
    Publication statusPublished - Jan 2017

    Keywords

    • disruptive technology
    • ICTs
    • ICT paradox
    • tourism
    • visitor attractions

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