The sociological analysis of hospitality labour and the neglect of accommodation workers

J. John Lennon, Roy C Wood

Research output: Contribution to journalArticle


There has been little sociological analysis of ‘accommodation work’ in hotels. The majority of occupational studies have instead focused on food-service jobs, and in particular, waiting-at-table. This paper reviews the literature on accommodation labour. In so doing, it is contended that research into the nature, content and experience of accommodation work does little to encourage confidence in the theoretical conventions that currently dominate and inform sociological research into hotel labour.
Original languageEnglish
Pages (from-to)227-235
Number of pages9
JournalInternational Journal of Hospitality Management
Issue number3
Publication statusPublished - 1989



  • hotels
  • accommodation work

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