The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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    Abstract

    Despite the ever-increasing integration of information and communication technologies (ICT) in the tourism industry, recent research has suggested that the visitor attraction (VA) sector lags behind other tourism sectors in terms of technological adoption. The proposed study intends to review the role played by ICT by assessing the propensity, and its factors, to employ ICT by VA managers. Ultimately, it aims to establish an assessment framework for ICT capability, to examine the potential of ICT to convey organisational and strategic advantage in the sector.
    Original languageEnglish
    Title of host publicationENTER2017 eTourism Conference PhD Workshop Research Proposals
    EditorsNadzeya Kalbaska, Jing Ge, Jamie Murphy, Marianna Sigala
    Place of PublicationLugano
    PublisherUniversita' della Svizzera italiana
    Pages14-20
    Number of pages7
    ISBN (Electronic)9788861010161
    Publication statusPublished - 31 Jan 2017

    Fingerprint

    Tourism industry
    Scotland
    Attraction
    Information and communication technology
    Factors
    Technological adoption
    Propensity
    Tourism sector
    Managers
    Strategic advantage
    Technology capability
    Lag

    Keywords

    • ICTs
    • visitor attractions
    • tourism technology
    • Scotland

    Cite this

    Fedeli, G. (2017). The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry. In N. Kalbaska, J. Ge, J. Murphy, & M. Sigala (Eds.), ENTER2017 eTourism Conference PhD Workshop Research Proposals (pp. 14-20). Lugano: Universita' della Svizzera italiana.
    Fedeli, Giancarlo. / The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry. ENTER2017 eTourism Conference PhD Workshop Research Proposals. editor / Nadzeya Kalbaska ; Jing Ge ; Jamie Murphy ; Marianna Sigala. Lugano : Universita' della Svizzera italiana, 2017. pp. 14-20
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    abstract = "Despite the ever-increasing integration of information and communication technologies (ICT) in the tourism industry, recent research has suggested that the visitor attraction (VA) sector lags behind other tourism sectors in terms of technological adoption. The proposed study intends to review the role played by ICT by assessing the propensity, and its factors, to employ ICT by VA managers. Ultimately, it aims to establish an assessment framework for ICT capability, to examine the potential of ICT to convey organisational and strategic advantage in the sector.",
    keywords = "ICTs, visitor attractions, tourism technology, Scotland",
    author = "Giancarlo Fedeli",
    note = "Author confirmed acceptance = October 2016. Acceptance in SAN 4/10/19 DC ^Acceptance requested ET 20/9/19 Pub date: used last date in month (author provided month and year) ET http://search.usi.ch/en/publications/18229/enter2017-etourism-conference-phd-workshop-research-proposals Unknown publisher policy - made open No ISSN found for output, out of policy scope. ST 13/11/19",
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    pages = "14--20",
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    booktitle = "ENTER2017 eTourism Conference PhD Workshop Research Proposals",
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    Fedeli, G 2017, The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry. in N Kalbaska, J Ge, J Murphy & M Sigala (eds), ENTER2017 eTourism Conference PhD Workshop Research Proposals. Universita' della Svizzera italiana, Lugano, pp. 14-20.

    The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry. / Fedeli, Giancarlo.

    ENTER2017 eTourism Conference PhD Workshop Research Proposals. ed. / Nadzeya Kalbaska; Jing Ge; Jamie Murphy; Marianna Sigala. Lugano : Universita' della Svizzera italiana, 2017. p. 14-20.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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    KW - tourism technology

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    A2 - Murphy, Jamie

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    PB - Universita' della Svizzera italiana

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    Fedeli G. The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry. In Kalbaska N, Ge J, Murphy J, Sigala M, editors, ENTER2017 eTourism Conference PhD Workshop Research Proposals. Lugano: Universita' della Svizzera italiana. 2017. p. 14-20