The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry

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    Abstract

    Despite the ever-increasing integration of information and communication technologies (ICT) in the tourism industry, recent research has suggested that the visitor attraction (VA) sector lags behind other tourism sectors in terms of technological adoption. The proposed study intends to review the role played by ICT by assessing the propensity, and its factors, to employ ICT by VA managers. Ultimately, it aims to establish an assessment framework for ICT capability, to examine the potential of ICT to convey organisational and strategic advantage in the sector.
    Original languageEnglish
    Title of host publicationENTER2017 eTourism Conference PhD Workshop Research Proposals
    EditorsNadzeya Kalbaska, Jing Ge, Jamie Murphy, Marianna Sigala
    Place of PublicationLugano
    PublisherUniversita' della Svizzera italiana
    Pages14-20
    Number of pages7
    ISBN (Electronic)9788861010161
    Publication statusPublished - 31 Jan 2017

    Keywords

    • ICTs
    • visitor attractions
    • tourism technology
    • Scotland

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  • Cite this

    Fedeli, G. (2017). The role and potential of ICT in the visitor attractions sector: the case of Scotland’s tourism industry. In N. Kalbaska, J. Ge, J. Murphy, & M. Sigala (Eds.), ENTER2017 eTourism Conference PhD Workshop Research Proposals (pp. 14-20). Universita' della Svizzera italiana.