The influence of electronic word-of-mouth on expatriate workers seeking tourist information: the case of Saudi Arabia

Abrar Al Sharif, Ruth Marciniak

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)

Abstract

The purpose of the chapter is to offer an international perspective of the role electronic word-of-mouth (eWOM) in social commerce (s-commerce) within the context of expatriate workers preparing for and whilst working in Saudi Arabia. In particular, social networks relevant to travel and tourism activities are explored, wherein these networks support the promotion and communications of leisure opportunities in the Country. In doing so, the chapter presents a literature review and proposes a conceptual framework appropriate for the examination of human behaviour in acceptance (or rejection) of eWOM in s-commerce.
Original languageEnglish
Title of host publicationSocial Commerce: Consumer Behaviour in Online Environments
EditorsRosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding
PublisherPalgrave Macmillan
Pages169-188
Number of pages20
Edition1
ISBN (Electronic)9783030036171
ISBN (Print)9783030036164
DOIs
Publication statusPublished - 6 Mar 2019

Keywords

  • eWOM
  • S-commerce
  • Saudi Arabia

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • General Business,Management and Accounting
  • General Computer Science

Fingerprint

Dive into the research topics of 'The influence of electronic word-of-mouth on expatriate workers seeking tourist information: the case of Saudi Arabia'. Together they form a unique fingerprint.

Cite this