Abstract
The purpose of the chapter is to offer an international perspective of the role electronic word-of-mouth (eWOM) in social commerce (s-commerce) within the context of expatriate workers preparing for and whilst working in Saudi Arabia. In particular, social networks relevant to travel and tourism activities are explored, wherein these networks support the promotion and communications of leisure opportunities in the Country. In doing so, the chapter presents a literature review and proposes a conceptual framework appropriate for the examination of human behaviour in acceptance (or rejection) of eWOM in s-commerce.
Original language | English |
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Title of host publication | Social Commerce: Consumer Behaviour in Online Environments |
Editors | Rosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding |
Publisher | Palgrave Macmillan |
Pages | 169-188 |
Number of pages | 20 |
Edition | 1 |
ISBN (Electronic) | 9783030036171 |
ISBN (Print) | 9783030036164 |
DOIs | |
Publication status | Published - 6 Mar 2019 |
Keywords
- eWOM
- S-commerce
- Saudi Arabia
ASJC Scopus subject areas
- Economics, Econometrics and Finance(all)
- General Business,Management and Accounting
- General Computer Science