Abstract
Saudi Arabia's localization policy, “Saudization,” aims to decrease reliance on expatriate workers, but it has been more successful in the public sector than in the private sector. This study explores the issues involved in effectively implementing the policy in the hotel industry in Saudi Arabia, specifically four- and five-star hotels. Tourism professionals, HR professionals, and hotel managers were interviewed and hotel managers and employees surveyed. The research specifies criteria for the effective implementation of Saudization and identifies the issues involved in implementing this policy in four- and five-star hotels. It makes recommendations, which could assist in implementing the policy effectively in the hotel industry.
Original language | English |
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Pages (from-to) | 222-246 |
Number of pages | 25 |
Journal | Journal of Human Resources in Hospitality and Tourism |
Volume | 17 |
Issue number | 2 |
Early online date | 8 Feb 2018 |
DOIs | |
Publication status | Published - 3 Apr 2018 |
Keywords
- Saudi Arabia
- localization
- hotels