The evolving governance of public services in England: extending competition, choice, co-design and co-production

Stephen J. Bailey*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

10 Citations (Scopus)

Abstract

During the 1980s and 1990s reforms within the English public sector sought to increase value for money by increasing the scope for competition in the provision of public services in order to reduce their costs and by setting targets for service delivery. During the 2000s attention focused on giving service users increased scope for choice of both service provider and service form so as to increase further the value of public services. Increasing the scope for user choice of the form of service received is also intended to lead to the co-design and co-production of services, this implying a quite radical change in the nature of the welfare state and its system of governance. This paper assesses the rationale for these reforms and critically appraises their effectiveness.

Original languageEnglish
Title of host publicationInnovations in Public Governance
EditorsAri-Veikko Tampere, Pekka Valkama, Stephen J. Bailey
Pages68-88
Number of pages21
DOIs
Publication statusPublished - 2011

Publication series

NameInnovation and the Public Sector
Volume15
ISSN (Print)1871-1073
ISSN (Electronic)0928-9038

ASJC Scopus subject areas

  • Communication
  • Public Administration
  • Management of Technology and Innovation

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