The BAA/GCU Scottish Ambassadors Program (2003-2005),the student/airport interface

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    4 Citations (Scopus)


    Purpose – This paper aims to provide qualitative insight into a unique, collaborative project undertaken by BAA (Glasgow) and Glasgow Caledonian University (GCU) over a three-year period at Glasgow International Airport.

    Design/methodology/approach – The qualitative case evidence is conceptualized within the parameters of current thoughts and practices in Learning and Employability in the contemporary HE sector. Primary data were gathered from 27 students who had engaged on the program and also from BAA operational management staff based at Glasgow Airport. Program management perspectives are provided in order to triangulate the perspectives of all stakeholders involved in the initiative.

    Findings – This study underlines the increasing importance of such prestigious initiatives to contemporary learning experiences at tertiary level. The students reported a higher level of preparedness for working life from an early stage of their studies and although charged with operational challenges from both a program administration viewpoint and for the industrial partner, BAA proved to be supportive, responsive and flexible with both students and the university itself. Benefits for all three parties are tangible and celebrated with positive prospects for the industry in Scotland.
    Original languageEnglish
    Pages (from-to)221-233
    Number of pages13
    JournalInternational Journal of Contemporary Hospitality Management
    Issue number3
    Publication statusPublished - Apr 2007


    • airports
    • students
    • employment
    • partnership
    • Scotland
    • experiential learning


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