No one will be gloating over the troubles of the car manufacturer Toyota with respect to its mass recalls because of faulty brake and accelerator pedals. The situation has caused great distress and potential serious harm among Toyota customers. Typically, there will be much schadenfreude over the efforts spent on trying to adapt the famous and much respected Toyota Production System (TPS) to the NHS and other healthcare organisations around the world (see BMJ 2008;337:a824, doi: 10.1136/bmj.a824 ).
- health care management
- health economics