Support for real-time decision making in mobile financial applications.

Frada Burstein, Julie Cowie, Arkady Zaslavsky, Jocelyn San Pedro

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)


Mobile users making real-time decisions based on current information need confidence about their context been taken into consideration in producing recommendations. This chapter reviews current use of mobile technologies for decision support. Specifically, it describes a framework for assessing the impact of mobility in decision-making. The framework uses dynamic context representation of data quality to represent uncertainties in the mobile computing environment. This framework can be used for developing visual interactive displays for communicating to the user relevant changes in data quality when working in mobile environment. As an illustration, this chapter proposes a real-time decision support procedure that aims at providing on-the-spot assistance to the mobile consumer when choosing the best payment option to efficiently manage the user’s budget. The proposed procedure is based on multi-attribute decision analysis, scenario reasoning and a quality of data framework. Feasibility of the approach is demonstrated with a mobile decision support system prototype implementation.
Original languageEnglish
Pages (from-to)257-278
Number of pages22
JournalInformation Systems and E-Business Management
Issue number3
Publication statusPublished - Jun 2008


  • real time decision making
  • quality of data
  • financial decision making
  • mobile decision support


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