Some observations on the semantics of 'information'

The term 'Information' is widely used in the rhetoric of the Information Society, a rhetoric which some critics have judged to be empty, at least in part because of the overextension and inconsistent use of this word. We review the emergence of the concept of Information, identify a number of dimensions of similarity and difference in the way that the concept of Information is used and defined, and point up some specific areas where further critical attention is needed, of especial concern to the field of Information Systems. In particular we highlight some problems in identifying and understanding 'Information Work', and some research themes relevant to Virtual Organisations and Computer Supported Collaborative Work.