Smart cities: A response to wicked problems

Ekene Okwechime*, Peter B. Duncan, David A. Edgar, Elisabetta Magnaghi, Eleonora Veglianti

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


In this paper we investigate the underlying theoretical and practical dimensions of the smart city concept. Exploring the smart city concept is necessary for understanding its meaning and usefulness. We begin by framing the problems faced in cities, i.e. urban issues as wicked problems: complex and intractable. Then, a review of the meaning of a smart city is carried out in order to reach a holistic working definition of the concept. We also provide a description of how stakeholders are organized in providing smart-city-based solutions to urban problems in cities. A smart city case study situated in Glasgow, Scotland is developed. By doing so, we provide a new and practical perspective to comprehend the meaning and the use of the smart city concept in addressing urban problems by synthesizing important success factors.
Original languageEnglish
Title of host publicationOrganizing Smart Buildings and Cities: Promoting Innovation and Participation
EditorsElisabetta Magnaghi, Véronique Flambard, Daniela Mancini, Julie Jacques, Nicolas Gouvy
Place of PublicationSwitzerland
PublisherSpringer International
Number of pages21
ISBN (Electronic)9783030606077
ISBN (Print)9783030606060
Publication statusPublished - 2021

Publication series

NameLecture Notes in Information Systems and Organisation
PublisherSpringer International
ISSN (Print)2195-4968


  • smart city
  • urban problems
  • wicked problems
  • stakeholders

ASJC Scopus subject areas

  • Information Systems and Management
  • Information Systems
  • Management of Technology and Innovation
  • Management Information Systems
  • Computer Science Applications


Dive into the research topics of 'Smart cities: A response to wicked problems'. Together they form a unique fingerprint.

Cite this