Revisiting user information needs in aggregated search

Shanu Sushmita; Martin Halvey; Robert Villa; Mounia Lalmas

Revisiting user information needs in aggregated search

Shanu Sushmita, Martin Halvey, Robert Villa, Mounia Lalmas

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Aggregated search interfaces are a common way to present
web search results, mixing different types of results into one
single result page. Although numerous efforts have been made to infer users’ information needs in “standard” search, we know little about users’ information needs within the context of aggregated search. This paper presents the outcomes of a survey of 117 respondents, investigating users’ preferences for their type of search result (image, news, video) and their type of information need (informational, navigational and transactional). The survey reveals that users’ result preferences differ based on their underlying information needs, suggesting that the taxonomy provided by Broder [1] requires updating to reflect user information needs in the context of aggregated search. For instance, respondents indicated a preference for diverse results (news and reviews about a particular software product) for navigational and transactional queries rather than a single result (the web
page to download that software product).

Original language	English
Title of host publication	Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval
Editors	Max L. Wilson, Tony Russell-Rose, Birger Larsen, James Kalbach
Publisher	CEUR Workshop Proceedings
Pages	17-20
Number of pages	4
Volume	909
Publication status	Published - 25 Aug 2012

Publication series

Name	CEUR Workshop Proceedings
ISSN (Print)	1613-0073

Keywords

aggregated search
web browsing
surveys
information retrieval

Documents and Links

http://ceur-ws.org/Vol-909/

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Cite this

Sushmita, S., Halvey, M., Villa, R., & Lalmas, M. (2012). Revisiting user information needs in aggregated search. In M. L. Wilson, T. Russell-Rose, B. Larsen, & J. Kalbach (Eds.), Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval (Vol. 909, pp. 17-20). (CEUR Workshop Proceedings). CEUR Workshop Proceedings. http://ceur-ws.org/Vol-909/

Sushmita, Shanu ; Halvey, Martin ; Villa, Robert ; Lalmas, Mounia. / Revisiting user information needs in aggregated search. Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval. editor / Max L. Wilson ; Tony Russell-Rose ; Birger Larsen ; James Kalbach. Vol. 909 CEUR Workshop Proceedings, 2012. pp. 17-20 (CEUR Workshop Proceedings).

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title = "Revisiting user information needs in aggregated search",

abstract = "Aggregated search interfaces are a common way to presentweb search results, mixing different types of results into onesingle result page. Although numerous efforts have been made to infer users{\textquoteright} information needs in “standard” search, we know little about users{\textquoteright} information needs within the context of aggregated search. This paper presents the outcomes of a survey of 117 respondents, investigating users{\textquoteright} preferences for their type of search result (image, news, video) and their type of information need (informational, navigational and transactional). The survey reveals that users{\textquoteright} result preferences differ based on their underlying information needs, suggesting that the taxonomy provided by Broder [1] requires updating to reflect user information needs in the context of aggregated search. For instance, respondents indicated a preference for diverse results (news and reviews about a particular software product) for navigational and transactional queries rather than a single result (the web page to download that software product).",

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author = "Shanu Sushmita and Martin Halvey and Robert Villa and Mounia Lalmas",

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Revisiting user information needs in aggregated search. / Sushmita, Shanu; Halvey, Martin; Villa, Robert; Lalmas, Mounia.

Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval. ed. / Max L. Wilson; Tony Russell-Rose; Birger Larsen; James Kalbach. Vol. 909 CEUR Workshop Proceedings, 2012. p. 17-20 (CEUR Workshop Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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