Revisiting user information needs in aggregated search

Shanu Sushmita, Martin Halvey, Robert Villa, Mounia Lalmas

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Aggregated search interfaces are a common way to present
    web search results, mixing different types of results into one
    single result page. Although numerous efforts have been made to infer users’ information needs in “standard” search, we know little about users’ information needs within the context of aggregated search. This paper presents the outcomes of a survey of 117 respondents, investigating users’ preferences for their type of search result (image, news, video) and their type of information need (informational, navigational and transactional). The survey reveals that users’ result preferences differ based on their underlying information needs, suggesting that the taxonomy provided by Broder [1] requires updating to reflect user information needs in the context of aggregated search. For instance, respondents indicated a preference for diverse results (news and reviews about a particular software product) for navigational and transactional queries rather than a single result (the web
    page to download that software product).
    Original languageEnglish
    Title of host publicationProceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval
    EditorsMax L. Wilson, Tony Russell-Rose, Birger Larsen, James Kalbach
    PublisherCEUR Workshop Proceedings
    Pages17-20
    Number of pages4
    Volume909
    Publication statusPublished - 25 Aug 2012

    Publication series

    NameCEUR Workshop Proceedings
    ISSN (Print)1613-0073

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    Taxonomies
    Websites

    Keywords

    • aggregated search
    • web browsing
    • surveys
    • information retrieval

    Cite this

    Sushmita, S., Halvey, M., Villa, R., & Lalmas, M. (2012). Revisiting user information needs in aggregated search. In M. L. Wilson, T. Russell-Rose, B. Larsen, & J. Kalbach (Eds.), Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval (Vol. 909, pp. 17-20). (CEUR Workshop Proceedings). CEUR Workshop Proceedings.
    Sushmita, Shanu ; Halvey, Martin ; Villa, Robert ; Lalmas, Mounia. / Revisiting user information needs in aggregated search. Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval. editor / Max L. Wilson ; Tony Russell-Rose ; Birger Larsen ; James Kalbach. Vol. 909 CEUR Workshop Proceedings, 2012. pp. 17-20 (CEUR Workshop Proceedings).
    @inproceedings{25df15926aff4ccab9a440ba4fad174d,
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    abstract = "Aggregated search interfaces are a common way to presentweb search results, mixing different types of results into onesingle result page. Although numerous efforts have been made to infer users’ information needs in “standard” search, we know little about users’ information needs within the context of aggregated search. This paper presents the outcomes of a survey of 117 respondents, investigating users’ preferences for their type of search result (image, news, video) and their type of information need (informational, navigational and transactional). The survey reveals that users’ result preferences differ based on their underlying information needs, suggesting that the taxonomy provided by Broder [1] requires updating to reflect user information needs in the context of aggregated search. For instance, respondents indicated a preference for diverse results (news and reviews about a particular software product) for navigational and transactional queries rather than a single result (the web page to download that software product).",
    keywords = "aggregated search, web browsing, surveys, information retrieval",
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    Sushmita, S, Halvey, M, Villa, R & Lalmas, M 2012, Revisiting user information needs in aggregated search. in ML Wilson, T Russell-Rose, B Larsen & J Kalbach (eds), Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval. vol. 909, CEUR Workshop Proceedings, CEUR Workshop Proceedings, pp. 17-20.

    Revisiting user information needs in aggregated search. / Sushmita, Shanu; Halvey, Martin; Villa, Robert; Lalmas, Mounia.

    Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval. ed. / Max L. Wilson; Tony Russell-Rose; Birger Larsen; James Kalbach. Vol. 909 CEUR Workshop Proceedings, 2012. p. 17-20 (CEUR Workshop Proceedings).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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    AB - Aggregated search interfaces are a common way to presentweb search results, mixing different types of results into onesingle result page. Although numerous efforts have been made to infer users’ information needs in “standard” search, we know little about users’ information needs within the context of aggregated search. This paper presents the outcomes of a survey of 117 respondents, investigating users’ preferences for their type of search result (image, news, video) and their type of information need (informational, navigational and transactional). The survey reveals that users’ result preferences differ based on their underlying information needs, suggesting that the taxonomy provided by Broder [1] requires updating to reflect user information needs in the context of aggregated search. For instance, respondents indicated a preference for diverse results (news and reviews about a particular software product) for navigational and transactional queries rather than a single result (the web page to download that software product).

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    Sushmita S, Halvey M, Villa R, Lalmas M. Revisiting user information needs in aggregated search. In Wilson ML, Russell-Rose T, Larsen B, Kalbach J, editors, Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval. Vol. 909. CEUR Workshop Proceedings. 2012. p. 17-20. (CEUR Workshop Proceedings).