Public value in Britain: a ‘post-new public management’ environment?

John Connolly, Arno Van Der Zwet

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)


This Chapter applies the lens of ‘public value’ to governance reform within the British context. To frontload subsequent debates within the book, the chapter addresses key themes and issues relating to public value, governance and reform in the British context. It starts by considering new public management (NPM) in the context of British governance and then focuses on major themes associated with public value, including complexity, networks, outcomes, evaluation, co-production and trust. The chapter ends by discussing key issues with regards to measuring and establishing public value. Overall, the chapter calls for analyses of governance reform to avoid over-claiming that NPM is over; rather change is incrementalism, but not unidirectional; and that cumulative changes over time expand our understanding of NPM ideas, rather than replace them.
Original languageEnglish
Title of host publicationPublic Value Management, Governance and Reform in Britain
EditorsJohn Connolly, Arno van der Zwet
Place of PublicationUnited Kingdom
PublisherPalgrave Macmillan
Number of pages30
ISBN (Electronic)9783030555863
ISBN (Print)9783030555856
Publication statusPublished - 2020
Externally publishedYes

Publication series

NameInternational Series on Public Policy
PublisherPalgrave Macmillan


  • governance
  • new public management
  • public value
  • reform
  • modernisation
  • Britain


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