Preclinic telephone consultations: an observational cohort study

L. O'Byrne, Nicola Roberts, Martyn R. Partridge

    Research output: Contribution to journalArticle

    Abstract

    Patients referred to secondary care for specialist respiratory review frequently undergo multiple hospital attendances for investigations and consultations. This study evaluated the potential of a preclinic telephone consultation and subsequent coordination of tests and face-to-face consultations to reduce hospital visits. Total hospital attendances were recorded for three cohorts (participants, non-participants and comparators) for 6 months from first specialist contact. Patients completed the medical interview satisfaction scale-21 (MISS-21).
    Original languageEnglish
    Pages (from-to)140-145
    Number of pages6
    JournalClinical Medicine
    Volume12
    Issue number2
    Publication statusPublished - Apr 2012

    Keywords

    • telephone consultations
    • cohort study
    • patient consultations

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