Patients referred to secondary care for specialist respiratory review frequently undergo multiple hospital attendances for investigations and consultations. This study evaluated the potential of a preclinic telephone consultation and subsequent coordination of tests and face-to-face consultations to reduce hospital visits. Total hospital attendances were recorded for three cohorts (participants, non-participants and comparators) for 6 months from first specialist contact. Patients completed the medical interview satisfaction scale-21 (MISS-21).
|Number of pages||6|
|Publication status||Published - Apr 2012|
- telephone consultations
- cohort study
- patient consultations
O'Byrne, L., Roberts, N., & Partridge, M. R. (2012). Preclinic telephone consultations: an observational cohort study. Clinical Medicine, 12(2), 140-145. http://www.ingentaconnect.com/content/rcop/cm/2012/00000012/00000002/art00012