Organizational innovation outcomes in SMEs: effects of age, size, and sector

Sylvie Laforet

    Research output: Contribution to journalArticlepeer-review

    160 Citations (Scopus)


    Innovation studies concentrate on factors contributing to innovation. However, governments seek clearer understanding of innovation outcomes in their appraisal of the costs and benefits of policies to promote innovation in small and medium-sized enterprises (SMEs). This study examines organizational innovation (OI) outcomes in SMEs. Based on company interviews and a mail survey, the findings reveal OI results in enhanced productivity, margin, market leadership, and working environments. However, OI does not lead to operational efficiency and employees’ retention.
    Original languageEnglish
    JournalJournal of World Business
    Early online date28 Sep 2012
    Publication statusPublished - 2013


    • SMEs
    • organizational innovation


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