Abstract
We propose an approach to enhancing knowledge sharing and connectedness in distributed teams. Termed ‘Narrating Your Work’ (NYW), the approach involves members of distributed team using a microblogging tool to post regular updates about their current work, accomplishments, and issues. The NYW approach was evaluated within a geographically and temporally distributed team at Shell International for a period of one month, using a mixed-method research design. Methodology comprised of a quantitative survey, followed by semi-structured interviews and analysis of microblogging updates posted during the month in which the approach was being trialled. The evaluation results suggest that NYW was viewed as a valid and practical approach to enhancing knowledge sharing and connectedness. A range of barriers and enablers that could impact the future application and embedding of the approach are identified and recommendations for implementation are outlined.
Original language | English |
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Pages (from-to) | 391-400 |
Number of pages | 10 |
Journal | Knowledge Management Research and Practice |
Volume | 13 |
Issue number | 4 |
Early online date | 10 Mar 2014 |
DOIs | |
Publication status | Published - 1 Nov 2015 |
Keywords
- knowledge sharing
- microblogging
- distributed teams
- networks
- organisational learning
- narrative approaches