Narrating your work: an approach to supporting knowledge sharing in virtual teams

Anoush Margaryan*, Eleni Boursinou, Dane Lukic, Hans de Zwart

*Corresponding author for this work

Research output: Contribution to journalArticle

Abstract

We propose an approach to enhancing knowledge sharing and connectedness in distributed teams. Termed ‘Narrating Your Work’ (NYW), the approach involves members of distributed team using a microblogging tool to post regular updates about their current work, accomplishments, and issues. The NYW approach was evaluated within a geographically and temporally distributed team at Shell International for a period of one month, using a mixed-method research design. Methodology comprised of a quantitative survey, followed by semi-structured interviews and analysis of microblogging updates posted during the month in which the approach was being trialled. The evaluation results suggest that NYW was viewed as a valid and practical approach to enhancing knowledge sharing and connectedness. A range of barriers and enablers that could impact the future application and embedding of the approach are identified and recommendations for implementation are outlined.
Original languageEnglish
Pages (from-to)391-400
Number of pages10
JournalKnowledge Management Research and Practice
Volume13
Issue number4
Early online date10 Mar 2014
DOIs
Publication statusPublished - 1 Nov 2015

Keywords

  • knowledge sharing
  • microblogging
  • distributed teams
  • networks
  • organisational learning
  • narrative approaches

Fingerprint Dive into the research topics of 'Narrating your work: an approach to supporting knowledge sharing in virtual teams'. Together they form a unique fingerprint.

Cite this