Managing trust, generating risk: incorporating the voluntary sector in UK e-Government

John Taylor*, Eleanor Burt

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

7 Citations (Scopus)

Abstract

As the UK government seeks to (re)-establish a high-trust relationship with citizens, voluntary sector organisations (VSOs) are being incorporated within the state in ways that are designed to shift blame and risk away from government. This is not a straightforward process: as the government seeks to manage trust relationships through this engagement with VSOs, significant new risks are being generated for e-government. In conceptualising this emerging relationship between government and VSOs as concerned with trust, blame, and risk, this essay brings fresh perspective to the deepening debate about how government and voluntary sector are re-positioning their relationship.

Original languageEnglish
Pages (from-to)25-35
Number of pages11
JournalInformation Polity
Volume10
Issue number1-2
DOIs
Publication statusPublished - 22 Nov 2005

ASJC Scopus subject areas

  • Information Systems
  • Communication
  • Sociology and Political Science
  • Public Administration

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