Managers as workplace learning facilitators

Anoush Margaryan, Colin Milligan, Allison Littlejohn

    Research output: Contribution to journalArticle

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    Abstract

    This exploratory, interview-based study (n=29) elicits activities carried out by managers in support of employees learning and surfaces similarities and differences in the ways these activities are perceived by novice, experienced and mid-career workers. Analysis suggests that managers provide a wide variety of types of learning support, ranging from hands-on support on operational issues, structuring individual development programmes and advice on learning opportunities, to coaching, career advice, counseling and being a role model. The perceptions of novice, experienced and mid-career professionals are compared and contrasted, tentative patterns identified and a typology of managers learning facilitation activities proposed.
    Original languageEnglish
    Pages (from-to)206-223
    Number of pages17
    JournalInternational Journal of Human Resources Development and Management
    Volume13
    Issue number2/3
    DOIs
    Publication statusPublished - 2013

    Keywords

    • workplace learning
    • managers
    • workplace learning facilitation
    • managerial facilitation
    • typology
    • employee learning

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