Abstract
We propose an important theoretical development for our understanding of the co-production of public services. It combines the insights from both public administration and services management theory to produce a novel typology of co-production. This clarifies its role at the operational and strategic levels, as well as its potential for transformational change in public services. Understanding co-production in this way provides a basis through which to explore a whole range of dimensions of co-production that were previously undifferentiated.
Original language | English |
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Pages (from-to) | S31-S47 |
Number of pages | 17 |
Journal | British Journal of Management |
Volume | 24 |
Issue number | S1 |
Early online date | 7 Aug 2013 |
DOIs | |
Publication status | Published - Sept 2013 |
Keywords
- public services
- public administration
- services management