Investigating the work practices of network security professionals

Muhammad Adnan*, Mike Just, Lynne Baillie, Hilmi Gunes Kayacik

*Corresponding author for this work

    Research output: Contribution to journalArticle

    Abstract

    Purpose
    The purpose of this paper is to investigate the work practices of network security professionals and to propose a new and robust work practices model of these professionals.

    Design/methodology/approach
    The proposed work practices model is composed by combining the findings of ten notable empirical studies performed so far this century. The proposed model was then validated by an online survey of 125 network security professionals with a wide demographic spread.

    Findings
    The empirical data collected from the survey of network security professionals strongly validate the proposed work practices model. The results also highlight interesting trends for different groups of network security professionals, with respect to performing different security-related activities.

    Research limitations/implications
    Further studies could investigate more closely the links and dependencies between the different activities of the proposed work practices model and tools used by network security professionals to perform these activities.

    Practical implications
    A robust work practices model of network security professionals could hugely assist tool developers in designing usable tools for network security management.

    Originality/value
    This paper proposes a new work practices model of network security professionals, which is built by consolidating existing empirical evidence and validated by conducting a survey of network security professionals. The findings enhance the understanding of tool developers about the day-to-day activities of network security professionals, consequently assisting developers in designing better tools for network security management.

    Original languageEnglish
    Pages (from-to)347-367
    Number of pages21
    JournalInformation and Computer Security
    Volume23
    Issue number3
    DOIs
    Publication statusPublished - 13 Jul 2015

    Keywords

    • work practices
    • network security
    • network security professionals
    • security tool development
    • security-related activities

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  • Cite this

    Adnan, M., Just, M., Baillie, L., & Kayacik, H. G. (2015). Investigating the work practices of network security professionals. Information and Computer Security, 23(3), 347-367. https://doi.org/10.1108/ICS-07-2014-0049