Knowledge-based systems, knowledge technologies, and knowledge management are the areas that have been gaining significant attention and importance in the recent process of the knowledge based economy creation. The above relates not only to the national economy as a whole (macroeconomic level) but also to particular economy sectors and individual organizations. This article focuses on the role of knowledge management tools, technologies, and approaches in the process of dynamic development of Polish nongovernmental organization (NGO) sector. First, the current state of this role is examined and then a systemic model solution is proposed with an example of implementation supporting the enhancement of NGO operations and performance. The article concludes with the outline of further research in this area.
- kowledge-based systems
- knowledge engineering
- knowledge technologies
- nongovernmental organizations