Improving professionalism in construction customer satisfaction: the pinnacle approach

Nicola Callaghan, Nigel Craig, James Sommerville

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

No abstract.
Original languageEnglish
Title of host publicationProceedings from the RICS/COBRA Conference 2012 11-13th September, Las Vegas
Publication statusPublished - 2012

Keywords

  • customer satisfaction
  • construction industry

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  • Cite this

    Callaghan, N., Craig, N., & Sommerville, J. (2012). Improving professionalism in construction customer satisfaction: the pinnacle approach. In Proceedings from the RICS/COBRA Conference 2012 11-13th September, Las Vegas