Abstract
This paper is concerned with the ambiguities and confusions that arise when studies of the ‘surveillance state’ are contrasted with studies of the ‘service state’. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.
| Original language | English |
|---|---|
| Pages (from-to) | 135-154 |
| Number of pages | 20 |
| Journal | Computer Science |
| Volume | 1 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Mar 2008 |
Keywords
- e-government
- technology
- person indentification
- citizen surveillance
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Cite this
Taylor, J. A., Lips, A. M. B., & Organ, J. (2008). Identification practices in government: citizen surveillance and the quest for public service improvement. Computer Science, 1(1), 135-154. https://doi.org/10.1007/s12394-009-0007-5