Identification practices in government: citizen surveillance and the quest for public service improvement

John A. Taylor; A. Miriam B. Lips; Joe Organ

doi:10.1007/s12394-009-0007-5

Identification practices in government: citizen surveillance and the quest for public service improvement

John A. Taylor, A. Miriam B. Lips, Joe Organ

GSBS School Office

Research output: Contribution to journal › Article › peer-review

Abstract

This paper is concerned with the ambiguities and confusions that arise when studies of the ‘surveillance state’ are contrasted with studies of the ‘service state’. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.

Original language	English
Pages (from-to)	135-154
Number of pages	20
Journal	Computer Science
Volume	1
Issue number	1
DOIs	https://doi.org/10.1007/s12394-009-0007-5
Publication status	Published - 1 Mar 2008

Keywords

e-government
technology
person indentification
citizen surveillance

Documents and Links

10.1007/s12394-009-0007-5

http://researchonline.gcu.ac.uk/cbs/155

Fingerprint Dive into the research topics of 'Identification practices in government: citizen surveillance and the quest for public service improvement'. Together they form a unique fingerprint.

Cite this

@article{1b0cfd5635e947c09ec29854942f81df,

title = "Identification practices in government: citizen surveillance and the quest for public service improvement",

abstract = "This paper is concerned with the ambiguities and confusions that arise when studies of the {\textquoteleft}surveillance state{\textquoteright} are contrasted with studies of the {\textquoteleft}service state{\textquoteright}. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.",

keywords = "e-government, technology, person indentification, citizen surveillance",

author = "Taylor, {John A.} and Lips, {A. Miriam B.} and Joe Organ",

note = "<p>Originally published in: Computer Science (2008), 1 (1), pp.135-154.</p>",

year = "2008",

month = mar,

day = "1",

doi = "10.1007/s12394-009-0007-5",

language = "English",

volume = "1",

pages = "135--154",

journal = "Computer Science",

issn = "1508-2806",

publisher = "AGH University of Science and Technology",

number = "1",

}

TY - JOUR

T1 - Identification practices in government: citizen surveillance and the quest for public service improvement

AU - Taylor, John A.

AU - Lips, A. Miriam B.

AU - Organ, Joe

N1 - <p>Originally published in: Computer Science (2008), 1 (1), pp.135-154.</p>

PY - 2008/3/1

Y1 - 2008/3/1

N2 - This paper is concerned with the ambiguities and confusions that arise when studies of the ‘surveillance state’ are contrasted with studies of the ‘service state’. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.

AB - This paper is concerned with the ambiguities and confusions that arise when studies of the ‘surveillance state’ are contrasted with studies of the ‘service state’. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.

KW - e-government

KW - technology

KW - person indentification

KW - citizen surveillance

U2 - 10.1007/s12394-009-0007-5

DO - 10.1007/s12394-009-0007-5

M3 - Article

VL - 1

SP - 135

EP - 154

JO - Computer Science

JF - Computer Science

SN - 1508-2806

IS - 1

ER -