Identification practices in government: citizen surveillance and the quest for public service improvement

John A. Taylor, A. Miriam B. Lips, Joe Organ

Research output: Contribution to journalArticlepeer-review

Abstract

This paper is concerned with the ambiguities and confusions that arise when studies of the ‘surveillance state’ are contrasted with studies of the ‘service state’. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.

Original languageEnglish
Pages (from-to)135-154
Number of pages20
JournalComputer Science
Volume1
Issue number1
DOIs
Publication statusPublished - 1 Mar 2008

Keywords

  • e-government
  • technology
  • person indentification
  • citizen surveillance

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