Identification practices in government: citizen surveillance and the quest for public service improvement

John A. Taylor, A. Miriam B. Lips, Joe Organ

Research output: Contribution to journalArticle

Abstract

This paper is concerned with the ambiguities and confusions that arise when studies of the ‘surveillance state’ are contrasted with studies of the ‘service state’. Surveillance studies take a largely negative view of the information capture and handling of personal data by Government agencies. Studies that examine Government service providing take a largely positive view of such data capture as Government is seen to be attempting to enhance service provision to individual citizens.

Original languageEnglish
Pages (from-to)135-154
Number of pages20
JournalComputer Science
Volume1
Issue number1
DOIs
Publication statusPublished - 1 Mar 2008

Keywords

  • e-government
  • technology
  • person indentification
  • citizen surveillance

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