Heuristic evaluation of the use of Blackboard & Facebook groups in computing higher education

Dawn Carmichael, Claire MacEachen

    Research output: Contribution to journalArticle

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    Abstract

    The features of social media sites make them potentially effective as a learning platform for student communication and collaboration in higher education. Moreover it has become apparent that student Facebook users have been repurposing its features to fit their academic requirements. This study aims to determine if Facebook Groups and the Blackboard Learning Management System (LMS) can enhance the learner experience, and if so, in what way. The study made use of a heuristic evaluation with an educationally relevant criteria set [1]. The results, amongst other things, indicate that Facebook Groups are more useful for peer-to-peer communication than Blackboard, probably due to the notification system in Facebook. Analysis indicated that in some instances the strengths and weaknesses of Blackboard and Facebook were complementary and therefore could, arguably, improve the overall student experience.
    Original languageEnglish
    Pages (from-to)1-8
    JournalInternational Journal of Modern Education and Computer Science (IJMECS)
    Volume9
    Issue number6
    Early online date8 Jun 2017
    DOIs
    Publication statusPublished - Jun 2017

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    facebook
    heuristics
    evaluation
    education
    Group
    student
    communication
    social media
    electronic learning
    experience
    management
    learning

    Keywords

    • Facebook, Learning Management Systems, E-Learning, Higher Education, heuristics, computing education

    Cite this

    Carmichael, D., & MacEachen, C. (2017). Heuristic evaluation of the use of Blackboard & Facebook groups in computing higher education. International Journal of Modern Education and Computer Science (IJMECS), 9(6), 1-8. https://doi.org/10.5815/ijmecs.2017.06.01
    Carmichael, Dawn ; MacEachen, Claire. / Heuristic evaluation of the use of Blackboard & Facebook groups in computing higher education. In: International Journal of Modern Education and Computer Science (IJMECS). 2017 ; Vol. 9, No. 6. pp. 1-8.
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    abstract = "The features of social media sites make them potentially effective as a learning platform for student communication and collaboration in higher education. Moreover it has become apparent that student Facebook users have been repurposing its features to fit their academic requirements. This study aims to determine if Facebook Groups and the Blackboard Learning Management System (LMS) can enhance the learner experience, and if so, in what way. The study made use of a heuristic evaluation with an educationally relevant criteria set [1]. The results, amongst other things, indicate that Facebook Groups are more useful for peer-to-peer communication than Blackboard, probably due to the notification system in Facebook. Analysis indicated that in some instances the strengths and weaknesses of Blackboard and Facebook were complementary and therefore could, arguably, improve the overall student experience.",
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    Carmichael, D & MacEachen, C 2017, 'Heuristic evaluation of the use of Blackboard & Facebook groups in computing higher education', International Journal of Modern Education and Computer Science (IJMECS), vol. 9, no. 6, pp. 1-8. https://doi.org/10.5815/ijmecs.2017.06.01

    Heuristic evaluation of the use of Blackboard & Facebook groups in computing higher education. / Carmichael, Dawn; MacEachen, Claire.

    In: International Journal of Modern Education and Computer Science (IJMECS), Vol. 9, No. 6, 06.2017, p. 1-8.

    Research output: Contribution to journalArticle

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    Carmichael D, MacEachen C. Heuristic evaluation of the use of Blackboard & Facebook groups in computing higher education. International Journal of Modern Education and Computer Science (IJMECS). 2017 Jun;9(6):1-8. https://doi.org/10.5815/ijmecs.2017.06.01