Abstract
External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.
Original language | English |
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Pages (from-to) | 99-106 |
Number of pages | 8 |
Journal | Public Money and Management |
Volume | 31 |
Issue number | 2 |
DOIs | |
Publication status | Published - 1 Mar 2011 |
Keywords
- non-profit sector
- funders
- quality management