Abstract
| Original language | English |
|---|---|
| Title of host publication | Bilateral dialogues between researchers from Glasgow Caledonian University (United Kingdom) and University of Alicante (Spain). Interdisciplinary studies |
| Editors | Irene Garcia-Medina, Victoria Tur-Vines |
| Place of Publication | Spain |
| Publisher | Universidad de Alicante |
| Pages | 27-43 |
| Number of pages | 16 |
| ISBN (Print) | 9788461793884 |
| DOIs | |
| Publication status | Published - 2017 |
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Keywords
- social sciences
- research
- communication
- economy
Cite this
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Developing resource efficiency through online training. The case of a small hospitality business in Scotland. / Baxter, Daniel; Bereziat, Claire.
Bilateral dialogues between researchers from Glasgow Caledonian University (United Kingdom) and University of Alicante (Spain). Interdisciplinary studies. ed. / Irene Garcia-Medina; Victoria Tur-Vines. Spain : Universidad de Alicante, 2017. p. 27-43 2.Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed)
TY - CHAP
T1 - Developing resource efficiency through online training. The case of a small hospitality business in Scotland
AU - Baxter, Daniel
AU - Bereziat, Claire
N1 - As part of the cooperation between Glasgow Caledonian University (Scotland, United Kingdom) and the University of Alicante (Spain) and in order to publicize the research production of teachers and researchers involved in the collaboration agreement between the two universities, we publish this book as a means of scientific dissemination to visualize, summarize and share research. The fundamental value of the work is international and multidisciplinary research in the area of social and economic sciences, focused on topics as diverse as marketing, economics, communication and fashion, among others.
PY - 2017
Y1 - 2017
N2 - As sustainability continues to be a concern in the hospitality industry, businesses are encouraged to be environmentally proactive and are engaging in online resources as a tool to encourage behaviour change. However, smaller businesses are neglecting to adapt due to the resources required when implementing such materials and suggest that training tools tend to be generic in content. This case study engages with one company working within the hospitality sector in Scotland to review a suite of online staff engagement materials, developed by Resource Efficient Scotland, to encourage resource efficiency. Semi-structured interviews were carried before and after the training on subjects from a diverse range of roles including; management, kitchen staff, wait staff and bar staff, with interviews exploring their current practices of resource efficiency at home and work. The research identified that the content of the training tended to be somewhat generic and that behaviour change was limited due to the lack of support on how best to implement the training tools. Additionally, the research established that behaviour change was also hindered due to lack of space within the establishment, a concept not discussed in the prior literature. Overall the online training tools were in part successful as the research demonstrated that the materials actually did encourage behaviour change in those participants that were involved.
AB - As sustainability continues to be a concern in the hospitality industry, businesses are encouraged to be environmentally proactive and are engaging in online resources as a tool to encourage behaviour change. However, smaller businesses are neglecting to adapt due to the resources required when implementing such materials and suggest that training tools tend to be generic in content. This case study engages with one company working within the hospitality sector in Scotland to review a suite of online staff engagement materials, developed by Resource Efficient Scotland, to encourage resource efficiency. Semi-structured interviews were carried before and after the training on subjects from a diverse range of roles including; management, kitchen staff, wait staff and bar staff, with interviews exploring their current practices of resource efficiency at home and work. The research identified that the content of the training tended to be somewhat generic and that behaviour change was limited due to the lack of support on how best to implement the training tools. Additionally, the research established that behaviour change was also hindered due to lack of space within the establishment, a concept not discussed in the prior literature. Overall the online training tools were in part successful as the research demonstrated that the materials actually did encourage behaviour change in those participants that were involved.
KW - social sciences
KW - research
KW - communication
KW - economy
U2 - 10.14198/MEDCOM/2017/10_cmd
DO - 10.14198/MEDCOM/2017/10_cmd
M3 - Chapter (peer-reviewed)
SN - 9788461793884
SP - 27
EP - 43
BT - Bilateral dialogues between researchers from Glasgow Caledonian University (United Kingdom) and University of Alicante (Spain). Interdisciplinary studies
A2 - Garcia-Medina, Irene
A2 - Tur-Vines, Victoria
PB - Universidad de Alicante
CY - Spain
ER -