Effective management of sustainability-related knowledge is central to the development of sustainable construction practices. Despite progress In other contexts, existing knowledge management efforts have been of limited value to contexts such as housing association planned works (cyclical replacement of housing components) due to an inability to reflect the specificities of these projects. This paper presents the development of a structured strategy to improve the capture, storage, retrieval and exchange of sustainability-related knowledge within housing association planned works. Knowledge mapping exercises based on semi-structured interviews were carried out within four different sized Scottish housing associations. Sustainability-related knowledge maps were developed for each activity focusing on managerial, economic, social, environmental aspects and overall flow of knowledge providing the basis for recommendations to improve the management of sustainability-related knowledge during planned works. The strategy promotes a structured approach providing housing associations with the opportunity to tailor the strategy to reflect their context and requirements. Practitioners from the case studies confirmed its usefulness especially for housing associations committed to sustainability but struggling to engage with high-level policy and strategies. One case study association has implemented the high-level principles to support its wider sustainability policy and is piloting a strategy for its planned works.
- knowledge management
- maintenance and inspection