Consumer education & identify theft

David Standaloft, Margaret-Anne Houston

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Identify theft is regarded as one of the UK’s fastest growing crimes with Home Office figures suggesting it costs the UK consumer £1.2bn per annum (Home Office, 2010). One mechanism recognised as effective in combating a further rise in consumer identify theft is formal consumer education (FTC 2010; Milne et al, 2004; Office of Fair Trading, 2006). This research aimed to investigate the perceptions and attitudes of consumer organisations and other relevant stakeholder organisations concerned with employing consumer education to raise awareness of identity theft of the current provision. 
Original languageEnglish
Title of host publication 2011 American Council on Consumer Interests Conference Proceedings
Place of PublicationUSA
PublisherAmerican Council on Consumer Interests (ACCI)
Number of pages2
Volume59
Publication statusPublished - Apr 2011

Keywords

  • identity theft
  • consumer education
  • stakeholder organisations
  • consumer organisations

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  • Cite this

    Standaloft, D., & Houston, M-A. (2011). Consumer education & identify theft. In 2011 American Council on Consumer Interests Conference Proceedings (Vol. 59). American Council on Consumer Interests (ACCI). http://www.consumerinterests.org/cia2011