Co-production and the co-creation of value in public services: a suitable case for treatment?

Stephen P. Osborne, Zoe Radnor, Kirsty Strokosch

Research output: Contribution to journalArticlepeer-review

434 Citations (Scopus)

Abstract

Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia, it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship and active communities, and as a means by which to lever in additional resources to public service delivery. Despite these varied roles, co-production is actually poorly formulated and has become one of a series of ‘woolly-words’ in public policy. This paper presents a conceptualization of co-production that is theoretically rooted in both public management and service management theory. It argues that this is a robust starting point for the evolution of new research and knowledge about co-production and for the development of evidence-based public policymaking and implementation.
Original languageEnglish
Pages (from-to)639-653
Number of pages15
JournalPublic Management Review
Volume18
Issue number5
Early online date9 Mar 2016
DOIs
Publication statusPublished - 27 May 2016

Keywords

  • co production, public service reform, active citizens, active communities, public service-dominate logic, co creation, public value

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