Can gamification improve user experience (UX) of servitization in the financial and construction sector?

Mohammed Soheeb Khan, Vassilis Charissis*, David K. Harrison

*Corresponding author for this work

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  • 2022

    Servitization through VR serious games: from manufacturing to consumer electronics

    Charissis, V., Khan, M. S. & Harrison, D. K., 25 Nov 2022, HCI International 2022 – Late Breaking Papers. Interaction in New Media, Learning and Games - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings. Meiselwitz, G., Moallem, A., Zaphiris, P., Ioannou, A., Ioannou, A., Sottilare, R. A., Schwarz, J. & Fang, X. (eds.). Springer Nature, Vol. 13517. p. 545-555 11 p. (Lecture Notes in Computer Science).

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  • Utilising gamification and virtual environments to present Digitally Enhanced Advanced Services (DEAS) for the financial sector

    Khan, S., Charissis, V. & Harrison, D. K., 14 Oct 2022, (E-pub ahead of print) Proceedings of the Future Technologies Conference, FTC 2022, Volume 3. Arai, K. (ed.). Springer Nature, Vol. 3. p. 802–814 13 p. (Lecture Notes in Networks and Systems).

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  • 2021

    Development and preliminary evaluation of a serious game to communicate a digitally enhanced advance service (DEAS) offer

    Khan, M. S., Charissis, V. & Harrison, D., 31 May 2021, Servitization: A Pathway towards a Resilient, Productive and Sustainable Future: Proceedings of The Spring Servitization Conference 2021. Birmingham, p. 287-289 3 p.

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