Bessant's continuous improvement model: revisiting and revising

Karen Fryer, Susan Ogden, Jiju Anthony

Research output: Contribution to journalArticlepeer-review

15 Citations (Scopus)


The purpose of this paper is to propose that a redevelopment of Bessant's continuous improvement (CI) model makes a useful contribution to the research and understanding of the development of performance improvement in the public sector.
Original languageEnglish
Pages (from-to)481-494
Number of pages14
JournalInternational Journal of Public Sector Management
Issue number6
Publication statusPublished - 2013


  • public sector management, continuous improvement, peformance management
  • performance improvement
  • Bessant's continuous improvement model


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