Bessant's continuous improvement model: revisiting and revising

Karen Fryer; Susan Ogden; Jiju Anthony

doi:10.1108/IJPSM-05-2012-0052

Bessant's continuous improvement model: revisiting and revising

Karen Fryer, Susan Ogden, Jiju Anthony

GSBS School Office

Research output: Contribution to journal › Article

Abstract

The purpose of this paper is to propose that a redevelopment of Bessant's continuous improvement (CI) model makes a useful contribution to the research and understanding of the development of performance improvement in the public sector.

Original language	English
Pages (from-to)	481-494
Number of pages	14
Journal	International Journal of Public Sector Management
Volume	26
Issue number	6
DOIs	https://doi.org/10.1108/IJPSM-05-2012-0052
Publication status	Published - 2013

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Keywords

public sector management, continuous improvement, peformance management
performance improvement
Bessant's continuous improvement model

Cite this

Fryer, K., Ogden, S., & Anthony, J. (2013). Bessant's continuous improvement model: revisiting and revising. International Journal of Public Sector Management, 26(6), 481-494. https://doi.org/10.1108/IJPSM-05-2012-0052

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abstract = "The purpose of this paper is to propose that a redevelopment of Bessant's continuous improvement (CI) model makes a useful contribution to the research and understanding of the development of performance improvement in the public sector.",

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author = "Karen Fryer and Susan Ogden and Jiju Anthony",

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Documents and Links

10.1108/IJPSM-05-2012-0052