Abstract
Researchers and practitioners have emphasised the need for advances in knowledge management (KM) research to better understand how organisations add value from their KM practices. Thus, a comprehensive framework, rooted in two main theoretical streams of KM practices, objectivist and practice-based perspective, is proposed. We believe this explains how KM practices add value, and will assist organisations to obtain a more accurate picture of their KM practices, the factors that influence KM implementation, and how KM can be measured. The framework also serves as a means to identify how well KM practices meet organisational strategies. This paper begins with a review of different KM perspectives and then reports the findings of qualitative in-depth interviews with UK car manufacturers
| Original language | English |
|---|---|
| Pages (from-to) | 275-286 |
| Number of pages | 12 |
| Journal | Journal of Information and Knowledge Management |
| Volume | 8 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 1 Mar 2009 |
Keywords
- knowledge management role, adding value, knowledge management framework, objectivist perspective, practice-based perspective