Adoption of big data technologies for the digital transformation of public agencies in the Global South (GS)

This paper discusses the adoption of big data technologies for the digital transformation of public agencies in the Global South (GS). Digital transformation used to be just a technological change but has recently metamorphosed into the way of life of people. It has changed everybody’s experience, not only in products they use, but also interactions and interconnectedness between people. It creates information from data to support and enhance the decision making; it also fosters the creation of new, collaborative and more efficient service delivery models. Digital Transformation also enhances effectiveness and efficiency, and lead to outcomes, such as transparency and accountability, cost savings, better governance and, eventually, better quality of life for citizens Big data technologies have been found suitable in the discussions around digital transformation of both private and public corporations, this paper will therefore discuss pertinent issues surrounding big data technologies: its applicability and adaptability, implementation opportunities and challenges.